Each EB Jewellery piece is carefully handmade to ensure longevity. However jewellery is fragile. To ensure life long wear, jewellery needs to be taken care of with a few easy steps.
When you aren't wearing your EB piece, make sure to place it in a sealed, cool, dry place out of the sun to avoid tarnishing.
Remove the piece when swimming, showering, any kind of washing or labouring.
Avoid spraying chemicals directly onto the piece such a perfume. Remember jewellery should always be the last thing to put on.
To freshen up the jewellery, give it a gentle rub with a polishing cloth.
Although the damage may not be visible right away, avoiding these simple steps will lead to your piece becoming brittle over an extended period of time.
Each piece is carefully inspected before being shipped but in the event of a faulty item, EB will repair the piece within 6 months of the purchase date at no cost. Please note faulty items do not include: general wear & tear, cracked or chipped gemstones/pearls, broken/pulled chains, dropping the piece.
For any repair queries or if you would like an in depth clean of your piece, please contact firstname.lastname@example.org